Shareholder Services

BNY Mellon Shareowner Services ("BNY Mellon") is the Transfer Agent, Registrar, Recordkeeper, Disbursing Agent and Investor Services Program ("ISP") administrator for all Energy East common stock.

BNY Mellon is a global leader in shareholder services. Their automated telephone service is available 24 hours a day 7 days a week and customer service representatives may be reached from 9:00 am - 7:00 pm EST Monday through Friday on regular business days. BNY Mellon's web site, after establishing a secured Personal Identification Number, will allow you to view your account information and request a variety of account transactions.

Questions regarding your holdings, including address changes, transfer instructions, payment of dividends and optional cash payments through the ISP, should be directed to BNY Mellon at:

Telephone 1-800-542-7480 1-800-231-5469 (TDD)	Web Site https://vault.melloninvestor.com/isd
Mail General inquiries BNY Mellon Shareowner Services Shareholder Relations PO Box 358015 Pittsburgh, PA 15252-8015	Account Services BNY Mellon Shareowner Services Account Maintenance PO Box 358016 Pittsburgh, PA 15252-8016
Stock Transfer BNY Mellon Shareowner Services Stock Transfer Department PO Box 358010 Pittsburgh, PA 15252-8010	Investor Services Program BNY Mellon Shareowner Services Investment Services PO Box 358035 Pittsburgh, PA 15252-8035